How often should I change my filters? How will I know when?
How long a MACguard Filter cartridge will last depends on your drinking water usage. It could last anywhere from a few months to a few
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Which filters do I change on my Reverse Osmosis System? There are 3 canisters; should I change all 3?
All filters should be changed every 500 gallons. The reverse osmosis membrane does not need to be changed until it begins to produce water slowly
How do I turn off my drinking water system?
Kinetico drinking water systems do not have a bypass valve. If needed, the water supplied to the unit will have to be shut off. Follow
Where can I purchase filters for my Kinetico Drinking Water System?
Contact us! Our team will determine the type of filters your system requires by checking your installation and service history. Warning: Replacement cartridges purchased online
Why am I getting low water pressure?
If your water pressure decreases, it may be sign that your filters need to be changed. This is true for a water softener prefilter (noticeable
What should I do if I have a leak?
If water is leaking from your system anywhere other than the discharge hose to a drain, turn off the water supply at the water softener
