What equipment do I have in my home? I don’t know what it does.
Contact our office to learn about your system. Also, download the Kinetico app and enter your equipment into it. This will house your warranty information
Knowledge Center
Haferman’s Frequently Asked Questions
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Troubleshooting
Low water pressure
One symptom of your filters needing to be changed is that your water pressure decreases. This is true for a water softener prefilter (noticeable throughout
What regular maintenance is needed for my system?
Each Kinetico system has regular maintenance recommendations in their corresponding owners manuals. For a softener this could include regular filter changes and adding salt to
I have a leak
If water is leaking out of your system anywhere other than the discharge hose turn the water supply off to it first through the water
Do I need a whole-house filter if I already have a water softener?
A water softener is designed to reduce hardness minerals like calcium and magnesium, but it is not intended to address other potential contaminants such as
What is the difference between a water softener and a water filter?
A water softener removes hardness minerals like calcium and magnesium that cause scale buildup, spots, and soap scum — improving cleaning and protecting your plumbing
