If I have a water softener, do I need a drinking water system too?
Yes, your water softener improves the working water throughout your home. This is the water used for bathing, cleaning and laundry. Softeners are not designed
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Why does it feel like I can’t rinse the soap off my skin when I wash with soft water?
When you wash in soft water, you feel your skin the way it’s supposed to feel – clean and silky smooth. When you wash in
How do I know when it’s time to add salt to my watersoftener and how much do I add?
Lift the lid of the brine tank to check the level of salt. If you can see water, it is time to add salt. You
What is the noise I hear coming from the water softener?
In most cases, the sound is perfectly normal — it’s the regeneration process, when water flows through the softener to clean the resin and prepare
How often will my water softener regenerate?
Unlike many electric water softeners that regenerate on a set schedule, Kinetico systems are non-electric and meter your actual water use. They regenerate only when
What should I expect right after my new softener is installed?
You should start noticing soft water right away on the cold water supply. Hot water will feel soft once the existing hard water in your
