Why is water leaking from the hole on my faucet?
You have an air-gap faucet that was installed due to the specific plumbing codes in your area. When water starts seeping out of the hole,
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Water Quality
Why is my drinking water faucet making noise?
If your faucet has an air gap, the sound you hear is completely normal. Air-gap faucets are required by plumbing codes in many areas, and
How do I know if my drinking water system is working properly?
If you notice a difference in how your water tastes or if the water pressure from the drinking water faucet decreases, please contact us. It
What should I expect right after my reverse osmosis is installed?
After a new reverse osmosis (RO) system is installed, it’s recommended to empty the first full tank of water. About 2–3 hours after installation, open
Why are my ice cubes not clear if I have a reverse osmosis unit feeding my icemaker?
Water quality plays an important role in clear ice cubes. It’s often not the full fix however. Most icemakers freeze the ice from the outside
How do I change my Reverse Osmosis filters?
Although you can change the filters yourself, we recommend that you contact us for assistance. We will be able to determine the exact filters your
