First, make sure the valves on the lines are turned on — the handles should be in line with the tubing. A reduced flow can also mean your filters need to be replaced. On K5 systems with a Puremometer®, a low indicator signals it’s time for a change. Kinetico filters typically last for about 500 gallons, which is around nine months to one year for a family of four with average use. Kinetico recommends annual cartridge replacements, even if your system hasn’t shut off, to help maintain water quality and avoid fouling of filters. If you’ve checked the valves and replaced filters but still have no water, contact us for assistance.
