Haferman Water

Solution categories: Drinking Water Systems

How do I change my Reverse Osmosis filters?

Although you can change the filters yourself, we recommend that you contact us for assistance. We will be able to determine the exact filters your system requires. We can even come out and change the filters for you, sanitize the system, and check your water to ensure your system is functioning properly. If you choose to install the new filters yourself, carefully follow the instructions found in your owner’s manual.

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How often should I change my filters? How will I know when?

How long a MACguard Filter cartridge will last depends on your drinking water usage. It could last anywhere from a few months to a few years. An average family of four with average drinking water use can expect the cartridge to last approximately nine months to one year. Kinetico recommends annual cartridge replacements even if your system has not shut off.

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How do I turn off my drinking water system?

Kinetico drinking water systems do not have a bypass valve. If needed, the water supplied to the unit will have to be shut off. Follow the line from the drinking water system to where it ties into the other plumbing. Normally that is where the shut-off valve is. If you need further assistance locating the shut-off valve, please contact our office team.

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Where can I purchase filters for my Kinetico Drinking Water System?

Contact us! Our team will determine the type of filters your system requires by checking your installation and service history. Warning: Replacement cartridges purchased online (Amazon or other retailers) are not approved or certified for use with Kinetico products. They may not perform to specifications, and using them will void your product warranty. Kinetico Approved Filters Contact Us

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Why am I getting low water pressure?

If your water pressure decreases, it may be sign that your filters need to be changed. This is true for a water softener prefilter (noticeable throughout the house) and a drinking water system having low pressure at the drinking water faucet. If filters have been changed recently, and shut off valves and bypasses are all in the “on” position, call our team to arrange for us to check your system.

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What is the difference between a water softener and a water filter?

A water softener removes hardness minerals such as calcium and magnesium that cause scale buildup, spots and soap scum — improving, cleaning, and protecting your plumbing and appliances. A water filter removes or reduces contaminants such as chlorine, lead, sediment and other impurities to improve the safety and taste of your drinking water. Many homes benefit from having both, so you get soft water throughout the house and clean, great-tasting water at the tap.  Watch our video on Drinking Water vs Soft Water to get more details.  

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What is the WQA certification?

WQA certification, granted by the Water Quality Association, is a third-party validation that a product or individual meets specific industry standards for water quality. For products, it signifies that the item has been tested and certified for structural integrity, contaminant reduction and material safety. For individuals, it indicates a commitment to high professional standards, strong expertise, and improved customer service in the water treatment industry.

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Can I allow minerals through my filtration system?

Yes — but it’s important to know you can’t always separate the “good” minerals from the harmful contaminants. Calcium, magnesium and potassium can be beneficial, but allowing them through may also let in substances such as lead, arsenic, or other unwanted minerals. The safest approach is to filter your drinking water for all common contaminants and get essential minerals from your diet.

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KINETICO DRINKING WATER FILTER WITH MACGUARD

Kinetico Drinking Water Filter with MACguard®

The “MAC” means Metered Automatic Cartridge. MACguard® offers you the ultimate in protection by measuring the amount of water the unit has filtered and shutting down the system when its 500 gallon (1895 litres) capacity has been reached. This is about a year’s worth of drinking water for an average family of four!

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KINETICO AQUAKINETIC A200 DRINKING WATER SYSTEM

Kinetico AquaKinetic® A200 Drinking Water System

If you’re looking for a basic reverse osmosis system, then the Kinetico AquaKinetic® A200 is an excellent choice. It provides good, clean drinking water, just like the Kinetico K5®, but without the advanced options of the K5®. This option is for folks who still want the guaranteed quality of reverse osmosis water, but are looking for a more budget-friendly unit.

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