If your water pressure decreases, it may be sign that your filters need to be changed. This is true for a water softener prefilter (noticeable throughout the house) and a drinking water system having low pressure at the drinking water faucet. If filters have been changed recently, and shut off valves and bypasses are all in the “on” position, call our team to arrange for us to check your system.
Give our office a call. We’re happy to help. You may also download the Kinetico app to make things easier. Just enter your system details using the manufacturer stickers on the equipment. In the app, you will have everything at your fingertips including warranty information, product manuals and product specifications; plus handy tools to schedule service with us and set up maintenance reminders.
Contact us! Our team will determine the type of filters your system requires by checking your installation and service history. Warning: Replacement cartridges purchased online (Amazon or other retailers) are not approved or certified for use with Kinetico products. They may not perform to specifications, and using them will void your product warranty. Kinetico Approved Filters Contact Us
Kinetico drinking water systems do not have a bypass valve. If needed, the water supplied to the unit will have to be shut off. Follow the line from the drinking water system to where it ties into the other plumbing. Normally that is where the shut-off valve is. If you need further assistance locating the shut-off valve, please contact our office team.
How long a MACguard Filter cartridge will last depends on your drinking water usage. It could last anywhere from a few months to a few years. An average family of four with average drinking water use can expect the cartridge to last approximately nine months to one year. Kinetico recommends annual cartridge replacements even if your system has not shut off.
Although you can change the filters yourself, we recommend that you contact us for assistance. We will be able to determine the exact filters your system requires. We can even come out and change the filters for you, sanitize the system, and check your water to ensure your system is functioning properly. If you choose to install the new filters yourself, carefully follow the instructions found in your owner’s manual.
Water quality plays an important role in clear ice cubes. It’s often not the full fix however. Most icemakers freeze the ice from the outside in and sometimes air gets caught in the cube. The freezing process results in ice cubes that are not perfectly clear.
After a new reverse osmosis (RO) system is installed, it’s recommended to empty the first full tank of water. About 2–3 hours after installation, open the RO faucet and run it at a trickle until the tank is empty. Within another 3 hours, you’ll have a fresh full tank to enjoy. If you notice any sediment in the water, flush the tank again. This harmless residue can occur while new filters are fully saturating.
If you notice a difference in how your water tastes or if the water pressure from the drinking water faucet decreases, please contact us. It may be as simple as needing new filters
Each Kinetico system has regular maintenance recommendations in its corresponding owners manual. For a softener, maintenance usually means regular filter changes and adding salt to your brine tank, as needed, depending on your water quality. Drinking water systems should have their filters replaced at least once a year, along with a system sanitization. Specialty filters may require periodic media rebedding. For specific information on your system, contact our office. Alternatively, download and set up the Kinetico app with your equipment’s serial numbers found on the manufacturer’s sticker on the unit.
Haferman Water Conditioning is a full service water treatment company located in the south metro of the Twin Cities. We take great pride in providing members of our community with high quality water, and have done so for over 50 years.
Mon – Fri 8:00am – 4:30pm
Evenings and weekends by appointment only
